Home Books Won’t Open Error: QuickBooks Has Stopped Working (Guide for Windows & Mac Users)

Won’t Open Error: QuickBooks Has Stopped Working (Guide for Windows & Mac Users)

by Soft2share.com

Cannot access the company file? QuickBooks won’t open company file? This is some serious trouble but do not sweat out as this issue is quite common experienced by most of the QuickBooks users on Windows OS and Mac. In your favour, it is true that this error can be quite irritating with the error messages popping up stating “QuickBooks Won’t Open”. To proceed further, you need your company file opened but to solve all your existing issues, we are happy to help you. This post has everything you need when we talk about my Quickbooks won’t open issues. Let us now shine with our knowledge.

QuickBooks won’t Open Error: Issues Faced on Windows & Mac

Different issues related to the QuickBooks 2016 won’t open error are:

  • Access denied to QBs company files.
  • The system keeps halting and responds quite slowly to the commands.
  • The software QuickBooks becomes slow in its functioning.
  • Input devices are unable to take the system commands.

Why Won’t QuickBooks Open?

  • The company file name exceeds the character limit.
  • Corrupted hard drive and other damaged files.
  • Improper installation of QBs.
  • QuickBooks and your OS are not updated to their latest versions.

Read Also: How To Fix Quickbooks Error PS033

Troubleshooting Quickbooks won’t Open Problem

QuickBooks won’t open company file issue is a general QBs error and you can rectify all such problems easily. Just follow the methods below.      

1.    Quickbooks Uninstallation and Reinstallation

  • Within the Start menu, type in ‘Control Panel’ and tap Enter.
  • Navigate  to Add/Remove Programs.
  • Now, access QuickBooks and click on Uninstall.  
  • After the uninstallation process, you need to restart the PC.
  • Now, re-install QuickBooks again from the exe file. 
  • Click on the exe file and follow all the coming instructions on the screen and click on Finish.
  • The won’t open QuickBooks issue may no longer exist.

1.    System Restart

The easiest and one of the quickest solutions for removing any issues, problems, and bugs in the system is through a System Restart.  After the successful reboot, you will not face all these errors once again as it self-troubleshoots it.

2.    System Compatibility with the Latest Updated Release

  • Within the Start menu, type up ‘Updater’ and tap the Enter button.
  • After looking for updates, you will see the latest available windows updates.
  • A listwise name will appear and you just have to tap on Download.
  • Lastly, you need to restart the system.

3.    Closing the QBW32.exe process

  • First, use the Alt + Shift + Delete keys to access the task manager.
  • Now, navigate to the tab Process and go to the option Image Name for arranging the processes alphabetically.
  • Click on Exe.
  • At last, use the option of End Process and it will switch off the exe processes.

4.    Switch Back Files to Windows Desktop

  • The first step is to right-click on the QBs company file.
  • Select the option Copy and open the software QuickBooks.
  • Now, click on Paste and rename your file.
  • Access QuickBooks and then reach out to the File menu.
  • Tap on Restore Company.
  • Choose the recently pasted QBs company file and you can easily open your company file.
  • If you cannot open your company file now, switch back the files to its original default location and rename them.

5.    Check the Company File Properties

  • Open Windows Explorer.
  • Choose the option named Properties by doing a right-click on the company file.
  • Now, navigate to the tab of Advanced and check that the file size must be greater than 7 MB, and not be compressed and encrypted.

6.    Access the Company File from a Different Location

  • Under the C Drive, create a folder.
  • Now, open the company folder.
  • Look out for the company file and choose the.TLG (transaction log) of the company file.
  • Select the option Copy by doing a right-click on your company file.
  • Click on the created folder under Drive C and paste the files under this folder.
  • You can now access the company file from a different directory location.


This post begins with the issues of QuickBooks won’t open errors and ends with the easy solutions for quickly countering all the troubles faced by you. We hope now you are able to easily access the company file and are happy with our guidance provided all throughout the post. And hopefully you will solve these queries on your own and would not feel helpless while working on quickbooks tools.It is our humble request that if you are content with us then do not part goodbyes with us and share our article with all the people stuck in any such issues. You can connect with us anytime you need and we will be there for you. 

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